AI
Im on hold with music that is no doubt the same music played on loop in the fifth circle of hell. It’s been 35 minutes. It will be 50 minutes before the system will hang up on me because I am not a leaf in its automated customer-service decision tree. I am angry and frustrated. There is no way to talk to an actual human.
News ID: 1080 Publish Date : 2026/09/16
Digital Government
In this talk, Anna Piperal explores how digital technology can transform the way governments serve their citizens—making public services simpler, faster, more accessible, and more transparent.
News ID: 871 Publish Date : 2026/08/22
